Whitestones Privacy Policy

Privacy Information


Who are we?


Whitestone Solicitors Limited is a limited liability company incorporated in England and Wales and is a ‘Controller’ under the General Data Protection Regulation.


 What information will we collect from you?


We will only collect information from you that is relevant to the matter that we are dealing with. In particular we may collect the following information from you which is defined as ‘personal data’:

  • Personal details
  • Family details, lifestyle and social circumstances
  • Goods and services
  • Financial details
  • Business activities of the person whose details we are processing
  • Education and employment details


We may also collect information that is referred to as being in a ‘special category’. This could include:

  • Physical or mental health details
  • Racial or ethnic origin
  • Political opinions
  • Religious beliefs or other beliefs of a similar nature
  • Sexual orientation
  • Criminal convictions
  • Offences and alleged offences
  • Trade union membership


Who the information is collected from?


We collect and process personal information about;


  • ·         Clients
  • ·         Suppliers and service providers
  • ·         Complainants
  • ·         Enquirers
  • ·         Advisers, consultants and professional experts
  • ·         Employees


How we will use you information?


We will mainly use your information for the provision of legal services and this is necessary for the performance of the contract between us. We may also use it for:


  • ·         Administering any accounts
  • ·         Processing your bank/credit card details in order to obtain payment
  • ·         The prevention and detection of fraud
  • ·         Market research
  • ·         Marketing
  • ·         Credit refence checks (where appropriate)



Who we will share your information with?


Under our strict Code of Conduct there are very strict rules about who we can share your information with and this will normally be limited to other people who assist with your matter. This may include:


  • ·         Barristers and solicitors
  • ·         Expert witnesses and Forensic Experts
  • ·         Private investigators
  • ·         Healthcare professionals, social, educational and welfare organisations
  • ·         Current, past or prospective employers
  • ·         Business associates
  • ·         Central government
  • ·         Ombudsman and regulatory authorities
  • ·         Financial organisations
  • ·         Trade associations and professional bodies
  • ·         Estate agents
  • ·         Courts and tribunals
  • ·         High Commission and Embassy’s


Where you authorise us we may also disclose your information to your family, associates or representatives and we may also disclose your information to debt collection agencies if you do not pay your bills


How long we will keep your information for?


We will keep your information throughout the period of time that we do work for you and afterwards for a period of six years as we are required to do so by law. There are exception to this in matters of wills and probate cases and where minors are concerned. 


Our data retention policy is available upon request.


What rights do you have?


You have a series of rights under the General Data Protection Regulation including the right to access a copy of the information we hold about you. Further information on this issue can be obtained from out Data Protection Manager Ms Sadaf Tariq on 01706 645600 or alternatively email at stariq@whitestonesolicitors.co.uk.


Who you can complain to if you are unhappy about what we have done with your information?Save Changes


If you are unhappy about how we are using your information then initially you should contact the Data Protection Manager and if your complaint remains unresolved then you can contact the Information Commissioner’s Office, details available at www.ico.org.uk.




Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites


Our cookies help us:


  • Make our website work as you'd expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions
  • You can learn more about all the cookies we use below


Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.


More about our Cookies

Website Function Cookies

Our own cookies


We use cookies to make our website work including:


Remembering your search settings

Remembering if you have accepted our terms and conditions

Allowing you to add comments to our site

Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)

There is no way to prevent these cookies being set other than to not use our site.


Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:


Disabling these cookies will likely break the functions offered by these third parties


Social Website Cookies

So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.


Cookies are set by:


The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.


Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.


We use:


Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites


It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.


The cookie information text on this site was derived from content provided by Attacat Internet Marketing http://www.attacat.co.uk/, a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.