Whitestone Solicitors is committed to protecting your personal data and respecting your privacy. This notice explains how we collect, use, and safeguard your information in accordance with UK data protection laws.
Who We Are
Whitestone Solicitors is a law firm authorised and regulated by the Solicitors Regulation Authority (SRA No. 546284). Our registered office is at:
WHITESTONE SOLICITORS
Whitestone House
2 West Street
Rochdale
Lancashire
OL16 2EN
Our Data Protection Manager is Sajid Sadiq, who oversees our compliance with data protection laws.
What Information We Collect
We may collect and process the following types of personal data:
- Your name, address, email, and phone number
- Identification documents (e.g. passport, driving licence)
- Financial details (e.g. bank account, payment history)
- Case-related information (e.g. medical records, employment history)
- Special category data (e.g. health, ethnicity) where relevant to your case
Why We Use Your Data
- We use your data to:
- Provide legal advice and services
- Communicate with you and third parties
- Fulfil our legal and regulatory obligations
- Manage billing, payments, and client care
- Improve our services and ensure quality assurance
We will only use your data when we have a lawful basis to do so, such as your consent, a legal obligation, or a legitimate interest.
Call Recording
Please note that telephone calls to and from Whitestone Solicitors may be recorded for the following purposes:
- Ensuring the accuracy of information provided
- Monitoring service quality and staff training
- Complying with regulatory obligations
- Assisting in the resolution of queries or disputes
Call recordings may contain personal data and are processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Recordings are stored securely, accessed only by authorised personnel, and retained in line with our data retention policy.
By continuing with a telephone call, you acknowledge and accept this notice.
How We Protect Your Data
We use secure systems, encrypted communications, and strict access controls to protect your data. All staff receive regular training on data protection and confidentiality.
Sharing Your Data
We may share your data with:
- Courts, tribunals, and regulatory bodies
- Barristers, experts, and third-party service providers
- Law enforcement or government agencies (where required by law)
We will never sell your data or use it for marketing without your explicit consent.
How Long We Keep Your Data
We retain personal data for as long as necessary:
- Typically 6 years after your matter concludes
- Longer if required by law or for regulatory purposes
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (where applicable)
- Object to or restrict processing
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact Us
If you have any questions or wish to exercise your rights, please contact:
Sajid Sadiq
Data Protection Manager
📧 info@whitestonesolicitors.co.uk
📞 01706 645 600
Last updated: September 2025